Las Vegas +1 (775) 239-4402
Houston 832-793-5321
Refund Policy
[Houston Patrol Services INC]
Effective Date: [06/21/2021]
Introduction: This Refund Policy outlines the terms and conditions under which [Houston Patrol Services INC] will provide refunds for security services purchased by the customer.
General Refund Policy:
• No Refunds for Used Services:
Once security services have commenced, no refunds will be provided for any unused portion of the contract period, unless otherwise specified in a written agreement with [Houston Patrol Services INC ].
• Cancellation Notice Period:
To be eligible for a refund, a customer must provide written notification of cancellation at least [30] business days prior to the next billing cycle.
Specific Refund Scenarios:
• Early Termination:
• If a customer chooses to terminate a security contract before the agreed-upon term, they may be eligible for a partial refund, calculated as follows:
• Full Refund: If cancellation occurs within [24] Hours of contract signing, a full refund will be provided, minus any administrative fees.
• Partial Refund: If cancellation occurs after [15] days, a prorated refund may be provided based on the remaining contract term, minus any
applicable cancellation fees.
• Service Disruption:
• If [Houston Patrol Services INC] experiences significant service disruptions beyond its control, resulting in a substantial interruption of security services, a prorated refund may be provided for the affected period, subject to review on a case-by-case basis.
• Non-Performance:
• If [Houston Patrol Services INC] fails to provide agreed-upon security services due to its negligence, the customer may be eligible for a partial or full refund, depending on the severity of the issue and the time period of non-performance.
How to Request a Refund:
• All refund requests must be submitted in writing to
[info@houstonpatrolservicesinc.com] or [700 Smith St Unit 61070 Houston TX 77002].
• The customer must provide their contract details, reason for cancellation, and desired refund amount.
• [Houston Patrol Services INC] will review the request and provide a decision within [30] business days.
Exceptions to Refund Policy:
• Non-Payment: No refunds will be issued for non-payment of security services.
• Security Breach: If a security breach occurs due to customer negligence or violation of security protocols, no refund will be provided.
Governing Law: This Refund Policy shall be governed by and construed in accordance with the laws of [Texas].
Contact Information:
If you have any questions regarding this Refund Policy, please contact
[Houston Patrol Services INC] at
Texas-+1 (832) 793-5321
Las Vegas +1 (775) 239-4402
Email Us at info@houstonpatrolservicesinc.com.